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Connecting Remotely to Shared Hosting Databases
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To help you find your way, we have a host of Getting Started Guides. If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
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Connecting Remotely to Shared Hosting Databases
Print this Article Last Updated: October 1, 2010 2:24 PM
To connect remotely to a database, you must create a database and enable direct database access. If a database was created without this option selected, you will not be able to connect remotely.
For more information on creating a database with direct database access, see Setting up a MySQL or SQL Server Database for Your Hosting Account
To use Direct Database Access to connect remotely to your shared hosting database, you need to download software that lets you connect to the database and manage it.
NOTE: Direct Database Access is not available on free ad-supported hosting accounts. To upgrade your hosting account, see Upgrading Your Hosting Account.
Some popular database management applications are:
After downloading and installing one of these clients, you can use it to connect to your database. These are your connection settings:
- Host Name or Server
- The name of the server your database is stored on. Don’t know what this is? See Locating Your Database’s Host Name for more information.
- Port
- If asked for the port, enter the following:
- MySQL: 3306
- MSSQL: 1433
- User Name
- The database’s user name.
- Password
- The database’s password. The password is created when the database is first set up but can be changed at any time.
- Database
- The database you want to connect to.
NOTE: You can log in to your hosting account manager to find the hostname, user name, and password for your database.
Related Material
Setting up a MySQL or SQL Server Database for Your Hosting Account
Why Connect Remotely to Shared Hosting Databases 
Rate this article:
Connecting Remotely to Shared Hosting Databases
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides.
Frequently Asked Questions
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
Ad CreditsAssisted Service PlanBusiness RegistrationCalendarCertified DomainCode Signing CertificatesContact ManagerDedicated LinuxDedicated WindowsDesign ServicesDomain Registration and ManagementEmailExpress Email MarketingFax Thru EmailFor Sale and Parked PagesHosted Exchange EmailMerchant AccountsMy AccountOnline File FolderPhoto AlbumQuick BlogcastQuick Shopping CartSearch Engine VisibilitySite AnalyticsSite SurveysSSL CertificatesVirtual Dedicated LinuxVirtual Dedicated WindowsWeb HostingWebSite Tonight
Related Articles
- What version of MySQL are you currently running?
- Can I Use the Berkeley Database Engine With My MySQL Database?
- What Do I Do When I Receive a MySQL Local Connect Error?
- Restoring a SQL Server Database from .bak and .mdf Files
- What server should I use in my code to connect to my database?
- Importing Data into MySQL Databases
- Exporting a MySQL Database from Your Hosting Account
Connecting Remotely to Shared Hosting Databases
Tell us what you think!
Looking for Product Support?
Submit a product support request.
To connect remotely to a database, you must create a database and enable direct database access. If a database was created without this option selected, you will not be able to connect remotely.
For more information on creating a database with direct database access, see Setting up a MySQL or SQL Server Database for Your Hosting Account
To use Direct Database Access to connect remotely to your shared hosting database, you need to download software that lets you connect to the database and manage it.
NOTE: Direct Database Access is not available on free ad-supported hosting accounts. To upgrade your hosting account, see Upgrading Your Hosting Account.
Some popular database management applications are:
After downloading and installing one of these clients, you can use it to connect to your database. These are your connection settings:
- Host Name or Server
- The name of the server your database is stored on. Don’t know what this is? See Locating Your Database’s Host Name for more information.
- Port
- If asked for the port, enter the following:
- MySQL: 3306
- MSSQL: 1433
- User Name
- The database’s user name.
- Password
- The database’s password. The password is created when the database is first set up but can be changed at any time.
- Database
- The database you want to connect to.
NOTE: You can log in to your hosting account manager to find the hostname, user name, and password for your database.
Related Material
Setting up a MySQL or SQL Server Database for Your Hosting Account
Why Connect Remotely to Shared Hosting Databases 
Rate this article:
Reinstalling the Default Scripts Directory on Windows Shared Hosting
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides. If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
Assisted Service PlanBusiness RegistrationCalendarCertified DomainCode Signing CertificatesContact ManagerDedicated LinuxDedicated WindowsDesign ServicesDomain Registration and ManagementEmailExpress Email MarketingFax Thru EmailFor Sale and Parked PagesHosted Exchange EmailMerchant AccountsOnline File FolderPhoto AlbumQuick BlogcastQuick Shopping CartResellerSite AnalyticsSite SurveysSmartSpaceSSL CertificatesVirtual Dedicated LinuxVirtual Dedicated WindowsWeb HostingWebSite CompleteWebSite Tonight
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- Verifying Domains in Google Webmaster Tools
Reinstalling the Default Scripts Directory on Windows Shared Hosting
Print this Article Last Updated: June 7, 2010 10:42 AM
There are two form mailers on Windows shared hosting: gdform.php and webformmailer.asp. Reinstalling updates your hosting account’s scripts directory with the latest version of gdform.php.
Webformmailer.asp is accessed through a virtual directory and is not updated when you reinstall the scripts directory. You cannot modify webformmailer.asp.
NOTE: As of October 29th, 2008, gdform.asp is no longer offered on Windows shared hosting accounts. Reinstalling default scripts will not remove or modify an existing gdform.asp.
WARNING: Gdform.asp cannot be recovered if it is deleted.
To Reinstall the Default Directory to Your Hosting Account
- Log in to your Account Manager.
- From the Products section, click Web Hosting.
- Next to the hosting account you want to use, click Launch.
- In the Content section of the Hosting Control Center, click the Form Mail icon.
- Select the Reinstall Default Scripts Directory box.
- Click Continue.
Gdform.php will be reinstalled. This process may take up to 15 minutes to complete.
Rate this article:
Reinstalling the Default Scripts Directory on Windows Shared Hosting
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides.
Frequently Asked Questions
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
Ad CreditsAssisted Service PlanBusiness RegistrationCalendarCertified DomainCode Signing CertificatesContact ManagerDedicated LinuxDedicated WindowsDesign ServicesDomain Registration and ManagementEmailExpress Email MarketingFax Thru EmailFor Sale and Parked PagesHosted Exchange EmailMerchant AccountsMy AccountOnline File FolderPhoto AlbumQuick BlogcastQuick Shopping CartSearch Engine VisibilitySite AnalyticsSite SurveysSSL CertificatesVirtual Dedicated LinuxVirtual Dedicated WindowsWeb HostingWebSite Tonight
Related Articles
- What does my database restore error mean?
- Can I use FastCGI with Perl?
- What is a Cron Job?
- Using the File Manager to Delete Directories from Your Hosting Account
- Keeping Your Hosting/FTP Password Secure
- Setting a 404 Page on Subdomains and Aliased Domains
- Verifying Domains in Google Webmaster Tools
Reinstalling the Default Scripts Directory on Windows Shared Hosting
Tell us what you think!
Looking for Product Support?
Submit a product support request.
There are two form mailers on Windows shared hosting: gdform.php and webformmailer.asp. Reinstalling updates your hosting account’s scripts directory with the latest version of gdform.php.
Webformmailer.asp is accessed through a virtual directory and is not updated when you reinstall the scripts directory. You cannot modify webformmailer.asp.
NOTE: As of October 29th, 2008, gdform.asp is no longer offered on Windows shared hosting accounts. Reinstalling default scripts will not remove or modify an existing gdform.asp.
WARNING: Gdform.asp cannot be recovered if it is deleted.
To Reinstall the Default Directory to Your Hosting Account
- Log in to your Account Manager.
- From the Products section, click Web Hosting.
- Next to the hosting account you want to use, click Launch.
- In the Content section of the Hosting Control Center, click the Form Mail icon.
- Select the Reinstall Default Scripts Directory box.
- Click Continue.
Gdform.php will be reinstalled. This process may take up to 15 minutes to complete.
Rate this article:
Setting up Standard Web Statistics for Your Web Site
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides. If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
Assisted Service PlanBusiness RegistrationCalendarCertified DomainCode Signing CertificatesContact ManagerDedicated LinuxDedicated WindowsDesign ServicesDomain Registration and ManagementEmailExpress Email MarketingFax Thru EmailFor Sale and Parked PagesHosted Exchange EmailMerchant AccountsOnline File FolderPhoto AlbumQuick BlogcastQuick Shopping CartResellerSite AnalyticsSite SurveysSmartSpaceSSL CertificatesVirtual Dedicated LinuxVirtual Dedicated WindowsWeb HostingWebSite CompleteWebSite Tonight
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- Renaming a Sitemap
Setting up Standard Web Statistics for Your Web Site
Print this Article Last Updated: June 7, 2010 10:41 AM
All of our hosting accounts come with a Web statistics package.
Set up Your Hosting Statistics
- Log in to your Account Manager.
- From the Products section, click Web Hosting.
- Next to the hosting account you want to use, click Launch.
- Open Statistics, then select Configure Web Statistics.
- Click Enable Web Statistics.
Your stats account will be configured with your FTP username and password.
Please see Accessing Statistics for Your website for further instructions about accessing your Web statistics.
Rate this article:
Setting up Standard Web Statistics for Your Web Site
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides.
Frequently Asked Questions
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
Ad CreditsAssisted Service PlanBusiness RegistrationCalendarCertified DomainCode Signing CertificatesContact ManagerDedicated LinuxDedicated WindowsDesign ServicesDomain Registration and ManagementEmailExpress Email MarketingFax Thru EmailFor Sale and Parked PagesHosted Exchange EmailMerchant AccountsMy AccountOnline File FolderPhoto AlbumQuick BlogcastQuick Shopping CartSearch Engine VisibilitySite AnalyticsSite SurveysSSL CertificatesVirtual Dedicated LinuxVirtual Dedicated WindowsWeb HostingWebSite Tonight
Related Articles
- Hosting Statistics Data Definitions
- Resetting Linux Hosting Account Web Statistics
- Creating a Sitemap
- Adding URLs to a Sitemap
- Editing a Sitemap
- Deleting a Sitemap
- Renaming a Sitemap
Setting up Standard Web Statistics for Your Web Site
Tell us what you think!
Looking for Product Support?
Submit a product support request.
All of our hosting accounts come with a Web statistics package.
Set up Your Hosting Statistics
- Log in to your Account Manager.
- From the Products section, click Web Hosting.
- Next to the hosting account you want to use, click Launch.
- Open Statistics, then select Configure Web Statistics.
- Click Enable Web Statistics.
Your stats account will be configured with your FTP username and password.
Please see Accessing Statistics for Your website for further instructions about accessing your Web statistics.
Rate this article:
Remote Connection Articles
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides.
Frequently Asked Questions
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
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If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides. 
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
BackupConfiguringcPanelDatabasesE-MailGeneralMy AccountName Servers (DNS)Parallels Small Business PanelPleskPlesk 7.5Remote ConnectionSimple Control PanelSSL
Search for:
Related Articles
- How can I log in as root on my virtual dedicated server?
- What is the administrator password for my virtual dedicated server?
- Accessing Your Server Using Putty
- Logging in to Your Virtual Dedicated Server
- Accessing Parallels Plesk Panel on Your Virtual Dedicated Server
- How do I access MySQL using SSH?
- Accessing Your Virtual Dedicated Server Using SSH
Remote Connection Articles
- How can I log in as root on my virtual dedicated server?
-
You cannot log in to your virtual dedicated server remotely using “root.” If you need…
- What is the administrator password for my virtual dedicated server?
-
Your Administrator (root) password is the same as the password you specified for your…
- Accessing Your Server Using Putty
-
You can use the Putty SSH client to access your Linux dedicated or virtual dedicated…
- Logging in to Your Virtual Dedicated Server
-
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- Accessing Parallels Plesk Panel on Your Virtual Dedicated Server
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The Parallels Plesk Panel enables simple, convenient management of your dedicated…
- How do I access MySQL using SSH?
-
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- Accessing Your Virtual Dedicated Server Using SSH
-
Should you elect not to use a control panel to manage your virtual dedicated server,…
How can I log in as root on my virtual dedicated server?
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
To help you find your way, we have a host of Getting Started Guides.
If you have any questions at all, please don’t hesitate to contact us: Product and Technical Support:
(480) 624-2500
Billing Support: (480) 624-2515
BackupConfiguringcPanelDatabasesE-MailGeneralMy AccountName Servers (DNS)Parallels Small Business PanelPleskPlesk 7.5Remote ConnectionSimple Control PanelSSL
Related Articles
- What is the administrator password for my virtual dedicated server?
- Accessing Your Server Using Putty
- Logging in to Your Virtual Dedicated Server
- Accessing Parallels Plesk Panel on Your Virtual Dedicated Server
- How do I access MySQL using SSH?
- Accessing Your Virtual Dedicated Server Using SSH
How can I log in as root on my virtual dedicated server?
Print this Article Last Updated: April 18, 2007 9:36 AM
You cannot log in to your virtual dedicated server remotely using “root.” If you need “root” access on your virtual dedicated server, use the su – command once you have logged in with your User ID.
The su (short for substitute user) command makes it possible to log in as root temporarily while you are logged in with your normal User ID.
To use su to log in as “root,” type:
su –
Your root password is the same as the password for your normal User ID.
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